Previous incidents
Doubled platform fees on PayPal payment
Resolved Mar 19, 2026 at 2:56am UTC
The issue has been fixed. Feel free to contact us if you have any issues regarding payments.
3 previous updates
Elevated error on Ticket Reservation - Forms section
Resolved Mar 3, 2026 at 7:07am UTC
We've shipped the patch and currently monitoring the result.
1 previous update
Ticket status updates are being delayed
Resolved Mar 2, 2026 at 10:34am UTC
We have identified the issue and we're currently monitoring it.
1 previous update
Issues with Cards (Domestic) payment
Resolved Mar 2, 2026 at 10:28am UTC
The issue has been resolved and we're currently monitoring the result.
2 previous updates
Found duplicated ticket numbers
Resolved Mar 2, 2026 at 10:28am UTC
We've assigned the ticket number manually based on the timestamp of who finished the payment.
2 previous updates
Unable to open blogs
Resolved Feb 17, 2026 at 5:07am UTC
The issues were resolved.
1 previous update
QRIS is not available at the moment
Updated Aug 20, 2026 at 8:14am UTC
We are currently migrating our QRIS payment gateway to DOKU. Stay tuned.
4 previous updates