Multi-factor authentication setup is not working
Resolved
Jan 14 at 09:33am WIB
The multi-factor authentication setup should be working back to normal. Sorry for the wait!
Please contact us through our page if you need our help!
Affected services
Updated
Jan 10 at 09:08pm WIB
We've fixed the issue, but we have to postpone the fix until Monday, 12 January 2026. We are so sorry for the wait.
Affected services
Updated
Jan 10 at 08:46pm WIB
We've identified the root cause of the issue and currently fixing it.
Affected services
Created
Jan 10 at 08:41pm WIB
Our security feature called 2FA is not working properly at the moment, and we are currently investigating the issue. Thank you for the patience! <3
Affected services