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Resolved
User data encryption failures
May 20, 2026 at 7:05am UTC
Affected services
API (Jakarta, Singapore)
Data Encryption (Jakarta)
Resolved
May 20, 2026 at 7:48am UTC
The patch has been shipped and we are still continuing to monitor the result for the next few hours.
Affected services
API (Jakarta, Singapore)
Data Encryption (Jakarta)
Updated
May 20, 2026 at 7:42am UTC
The patch has been shipped and we are currently monitoring the result.
Affected services
API (Jakarta, Singapore)
Data Encryption (Jakarta)
Updated
May 20, 2026 at 7:38am UTC
We are shipping a temporary patch at the moment, should be available in 5 minutes.
Affected services
API (Jakarta, Singapore)
Data Encryption (Jakarta)
Created
May 20, 2026 at 7:05am UTC
We are currently investigating the issue.
Affected services
API (Jakarta, Singapore)
Data Encryption (Jakarta)