Incidents | Anthro Indonesia Incidents reported on status page for Anthro Indonesia https://status.anthro.id/en https://d1lppblt9t2x15.cloudfront.net/logos/5f4cb05c33209fae4f4069c868f32623.png Incidents | Anthro Indonesia https://status.anthro.id/en en Domestic payments maintenance https://status.anthro.id/en/incident/846644 Thu, 12 Mar 2026 16:45:48 -0000 https://status.anthro.id/en/incident/846644#5c83e75435aed8f015f2d2184a5c852e8d91a636a9a36f8f70943b7e972b71da Maintenance completed Domestic payments maintenance https://status.anthro.id/en/incident/846644 Thu, 12 Mar 2026 16:00:48 -0000 https://status.anthro.id/en/incident/846644#26a4b4129511851dc3b765fec06e0deeeaf1b87c01a926392c4b3de73e51cad7 There will be a maintenance from our domestic payment gateway at a specified date and time. It is highly recommended to create or finish a payment before or after the maintenance time. QRIS is not available at the moment https://status.anthro.id/en/incident/822896 Sun, 08 Mar 2026 17:00:00 -0000 https://status.anthro.id/en/incident/822896#e9f57489fc5356f1685f9696c57fc5f24c8c46e60cef31224c0746e14649bf2f Unfortunately, the issue is still ongoing. At the meantime, we are currently finding an alternative way to issue a payment through QRIS. Elevated error on Ticket Reservation - Forms section https://status.anthro.id/en/incident/838666 Tue, 03 Mar 2026 07:07:00 -0000 https://status.anthro.id/en/incident/838666#c6ba5821079f44a66b116b24fa5d88e03c5f9b0fdcd604f3abac53c6fcb98979 We've shipped the patch and currently monitoring the result. Elevated error on Ticket Reservation - Forms section https://status.anthro.id/en/incident/838666 Tue, 03 Mar 2026 06:30:00 -0000 https://status.anthro.id/en/incident/838666#edc244a62bb2fe0c0a80bbbd0d553dc188bc737164acf3e5486e166278cdd75c We've got a report where users are experiencing flashing UI bug during ticket forms, and we're currently investigating the issue. Ticket status updates are being delayed https://status.anthro.id/en/incident/836980 Mon, 02 Mar 2026 10:34:00 -0000 https://status.anthro.id/en/incident/836980#01b9645bdf85ac322d2837729141b4bb5e16e77d1531eaf89010a4fb815643ce We have identified the issue and we're currently monitoring it. Found duplicated ticket numbers https://status.anthro.id/en/incident/836988 Mon, 02 Mar 2026 10:28:00 -0000 https://status.anthro.id/en/incident/836988#51ddf323b9dc29f39cb31668d008b609bd61d6d1db521f86a45acbc2a7cd2455 We've assigned the ticket number manually based on the timestamp of who finished the payment. Issues with Cards (Domestic) payment https://status.anthro.id/en/incident/836981 Mon, 02 Mar 2026 10:28:00 -0000 https://status.anthro.id/en/incident/836981#1223520972c675ec7d24acd8623d1eba07acb08eba3bf4b3374ccb372a1ed2ae The issue has been resolved and we're currently monitoring the result. Found duplicated ticket numbers https://status.anthro.id/en/incident/836988 Mon, 02 Mar 2026 00:49:00 -0000 https://status.anthro.id/en/incident/836988#7c9b995dcb67d702e09ce90523abc6a82ec705a9239c821b9f67bac79ad82a6f We've identified the issues and we're currently assigning missing ticket numbers manually to attendees. Issues with Cards (Domestic) payment https://status.anthro.id/en/incident/836981 Mon, 02 Mar 2026 00:45:00 -0000 https://status.anthro.id/en/incident/836981#d4bd28e01919a123717ca0f5821c26a9c5fbb304ea4d768080e4018e983349d7 We've identified the issue and we're currently monitoring it. Found duplicated ticket numbers https://status.anthro.id/en/incident/836988 Sun, 01 Mar 2026 13:26:00 -0000 https://status.anthro.id/en/incident/836988#f451ea4cb1facfdb6f525c4b79d579843b5bbc95a3030c2c89147f9355875547 We are currently investigating the issue. Issues with Cards (Domestic) payment https://status.anthro.id/en/incident/836981 Sun, 01 Mar 2026 13:23:00 -0000 https://status.anthro.id/en/incident/836981#472b91e45d8883239f1279bf18b69201f1daf590c96af901a97dc2db6c6c034f We are currently investigating this issue. Ticket status updates are being delayed https://status.anthro.id/en/incident/836980 Sun, 01 Mar 2026 13:23:00 -0000 https://status.anthro.id/en/incident/836980#3176f503070db00aaf2a21b10a1d93d25288e3520ef362d845f37c7652406250 We are currently investigating this issue. anthro.id (Jakarta) recovered https://status.anthro.id/en Tue, 24 Feb 2026 16:46:24 +0000 https://status.anthro.id/en#8a3fd47a9d601c8477b9ffa2197dd995e5f9c01287fc9b8f0d956b6e93462e47 anthro.id (Jakarta) recovered anthro.id (Jakarta) went down https://status.anthro.id/en Tue, 24 Feb 2026 16:12:05 +0000 https://status.anthro.id/en#8a3fd47a9d601c8477b9ffa2197dd995e5f9c01287fc9b8f0d956b6e93462e47 anthro.id (Jakarta) went down Unable to open blogs https://status.anthro.id/en/incident/823781 Tue, 17 Feb 2026 05:07:00 -0000 https://status.anthro.id/en/incident/823781#bdfddc03c9c38dafc6a6b70547ccfd1de69251bfb77e24584dc95da55e9e5893 The issues were resolved. QRIS is not available at the moment https://status.anthro.id/en/incident/822896 Thu, 12 Feb 2026 08:58:00 -0000 https://status.anthro.id/en/incident/822896#5c2bf672e45c3e1b4d060dfa8531252fe72c1306519261c3d22263d20ff6095f Creating a payment with PayPal should be working right now, and meanwhile we're currently waiting for another update from our payment gateway about QRIS status. Unable to open blogs https://status.anthro.id/en/incident/823781 Thu, 12 Feb 2026 04:17:00 -0000 https://status.anthro.id/en/incident/823781#bde9115290922674f8cbbcc1feeb63f99d38be9a033bbc0d84ade8a1e170eadc We're currently investigating the issue of why the blog page won't load. QRIS is not available at the moment https://status.anthro.id/en/incident/822896 Wed, 11 Feb 2026 14:14:00 -0000 https://status.anthro.id/en/incident/822896#0d5eae36245d10d7874f799182824b7e0db076fd3a097503b92b6ab570bb9ebb We have identified the root cause on PayPal payment, and we're still investigating the issue with QRIS payment at the same time. QRIS is not available at the moment https://status.anthro.id/en/incident/822896 Wed, 11 Feb 2026 01:28:00 -0000 https://status.anthro.id/en/incident/822896#85e5cd3e72f347f9a7d41390d4af546481fb0a2240ec849bfc99d38bf505f7d7 Some users were unable to create a payment using QRIS and/or PayPal at the moment, and we're currently investigating the issue. Multi-factor authentication setup is not working https://status.anthro.id/en/incident/801868 Wed, 14 Jan 2026 02:33:00 -0000 https://status.anthro.id/en/incident/801868#a2990893be591f93a2d2e0ed1a32451b0b1039d88e47dcf9c1854436d647cf63 The multi-factor authentication setup should be working back to normal. Sorry for the wait! Please contact us through [our page](https://anthro.id/contact) if you need our help! Multi-factor authentication setup is not working https://status.anthro.id/en/incident/801868 Sat, 10 Jan 2026 14:08:00 -0000 https://status.anthro.id/en/incident/801868#afb13ba7209cc87ca699b8e973f7f174c9da455d8646016c2db4bd69ed113388 We've fixed the issue, but we have to postpone the fix until Monday, 12 January 2026. We are so sorry for the wait. Multi-factor authentication setup is not working https://status.anthro.id/en/incident/801868 Sat, 10 Jan 2026 13:46:00 -0000 https://status.anthro.id/en/incident/801868#e5e94e9963b49a8e38cdb9ec5994714c8abec42d933bc8599b00504a5f4734f7 We've identified the root cause of the issue and currently fixing it. Multi-factor authentication setup is not working https://status.anthro.id/en/incident/801868 Sat, 10 Jan 2026 13:41:00 -0000 https://status.anthro.id/en/incident/801868#0b5cc0ff40023dbc406ec7f29e4f7f0ecbc5b5134450752201982677e5b2d6f7 Our security feature called 2FA is not working properly at the moment, and we are currently investigating the issue. Thank you for the patience! <3 New users cannot signup https://status.anthro.id/en/incident/794710 Sat, 27 Dec 2025 17:15:00 -0000 https://status.anthro.id/en/incident/794710#f40be9556a93f43e67db9f174510476e6d6ebf4ee1a6459bee8cc088c68ac191 The fix has been implemented, and we're currently monitoring the result. A while ago, our Cloudflare Turnstile component wasn't initialized properly, so we had to implement a long-term fix. New users cannot signup https://status.anthro.id/en/incident/794710 Sat, 27 Dec 2025 17:15:00 -0000 https://status.anthro.id/en/incident/794710#f40be9556a93f43e67db9f174510476e6d6ebf4ee1a6459bee8cc088c68ac191 The fix has been implemented, and we're currently monitoring the result. A while ago, our Cloudflare Turnstile component wasn't initialized properly, so we had to implement a long-term fix. New users cannot signup https://status.anthro.id/en/incident/794710 Sat, 27 Dec 2025 15:53:00 -0000 https://status.anthro.id/en/incident/794710#4e86a5ec34e143d0d2dc3728ede77a27d2f54533758430145ced360ca767b2ac We have identified the issue and currently initiating the fix. New users cannot signup https://status.anthro.id/en/incident/794710 Sat, 27 Dec 2025 13:00:00 -0000 https://status.anthro.id/en/incident/794710#d128673a848da8ad345731b936034df6c785bf4b2f6883b00675b3d753c03727 We’re having some trouble when the user tries to creating an account. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. This only affects traditional account creation (email/password). New users cannot signup https://status.anthro.id/en/incident/794710 Sat, 27 Dec 2025 13:00:00 -0000 https://status.anthro.id/en/incident/794710#d128673a848da8ad345731b936034df6c785bf4b2f6883b00675b3d753c03727 We’re having some trouble when the user tries to creating an account. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. This only affects traditional account creation (email/password). Migrating website server from Vercel to a new infrastructure https://status.anthro.id/en/incident/783870 Wed, 10 Dec 2025 17:57:37 -0000 https://status.anthro.id/en/incident/783870#31e79db2ea6c712cd37104b91420df6595216c69044a7a98dc0a20f7c9f3355e Maintenance completed Migrating website server from Vercel to a new infrastructure https://status.anthro.id/en/incident/783870 Wed, 10 Dec 2025 16:30:36 -0000 https://status.anthro.id/en/incident/783870#644b25c95b04dcc337cfe5ac0507a2e4d0f2ab33cbb75b01b33e6c456fbfc401 We are currently migrating our website from Vercel to a new infrastructure. Please expect that there will be instability during migration, that includes server outage and such. Thank you for your understanding! Migrating website server from Vercel to a new infrastructure https://status.anthro.id/en/incident/783870 Wed, 10 Dec 2025 16:30:36 -0000 https://status.anthro.id/en/incident/783870#644b25c95b04dcc337cfe5ac0507a2e4d0f2ab33cbb75b01b33e6c456fbfc401 We are currently migrating our website from Vercel to a new infrastructure. Please expect that there will be instability during migration, that includes server outage and such. Thank you for your understanding! User-generated content migration https://status.anthro.id/en/incident/717491 Wed, 03 Sep 2025 08:30:18 -0000 https://status.anthro.id/en/incident/717491#4e205578956d749b04cc62202bd82cdb2ca8c1ab8d680b2a65f5ac839423e9e1 Maintenance completed User-generated content migration https://status.anthro.id/en/incident/717491 Wed, 03 Sep 2025 08:30:18 -0000 https://status.anthro.id/en/incident/717491#4e205578956d749b04cc62202bd82cdb2ca8c1ab8d680b2a65f5ac839423e9e1 Maintenance completed User-generated content migration https://status.anthro.id/en/incident/717491 Wed, 03 Sep 2025 08:30:18 -0000 https://status.anthro.id/en/incident/717491#4e205578956d749b04cc62202bd82cdb2ca8c1ab8d680b2a65f5ac839423e9e1 Maintenance completed User-generated content migration https://status.anthro.id/en/incident/717491 Wed, 03 Sep 2025 08:30:18 -0000 https://status.anthro.id/en/incident/717491#4e205578956d749b04cc62202bd82cdb2ca8c1ab8d680b2a65f5ac839423e9e1 Maintenance completed User-generated content migration https://status.anthro.id/en/incident/717491 Wed, 03 Sep 2025 08:30:18 -0000 https://status.anthro.id/en/incident/717491#4e205578956d749b04cc62202bd82cdb2ca8c1ab8d680b2a65f5ac839423e9e1 Maintenance completed User-generated content migration https://status.anthro.id/en/incident/717491 Wed, 03 Sep 2025 08:30:18 -0000 https://status.anthro.id/en/incident/717491#4e205578956d749b04cc62202bd82cdb2ca8c1ab8d680b2a65f5ac839423e9e1 Maintenance completed User-generated content migration https://status.anthro.id/en/incident/717491 Wed, 03 Sep 2025 06:00:18 -0000 https://status.anthro.id/en/incident/717491#78f8c5d5ce5186701705cfd02fb98b49135b22fd7280abba55acb343cb2a7200 We are currently performing scheduled maintenance on S3 and DynamoDB. During this time, some dependent features such as email services may be affected. We recommend avoiding sensitive actions like creating new accounts until maintenance is complete. Thank you for your patience. User-generated content migration https://status.anthro.id/en/incident/717491 Wed, 03 Sep 2025 06:00:18 -0000 https://status.anthro.id/en/incident/717491#78f8c5d5ce5186701705cfd02fb98b49135b22fd7280abba55acb343cb2a7200 We are currently performing scheduled maintenance on S3 and DynamoDB. During this time, some dependent features such as email services may be affected. We recommend avoiding sensitive actions like creating new accounts until maintenance is complete. Thank you for your patience. User-generated content migration https://status.anthro.id/en/incident/717491 Wed, 03 Sep 2025 06:00:18 -0000 https://status.anthro.id/en/incident/717491#78f8c5d5ce5186701705cfd02fb98b49135b22fd7280abba55acb343cb2a7200 We are currently performing scheduled maintenance on S3 and DynamoDB. During this time, some dependent features such as email services may be affected. We recommend avoiding sensitive actions like creating new accounts until maintenance is complete. Thank you for your patience. User-generated content migration https://status.anthro.id/en/incident/717491 Wed, 03 Sep 2025 06:00:18 -0000 https://status.anthro.id/en/incident/717491#78f8c5d5ce5186701705cfd02fb98b49135b22fd7280abba55acb343cb2a7200 We are currently performing scheduled maintenance on S3 and DynamoDB. During this time, some dependent features such as email services may be affected. We recommend avoiding sensitive actions like creating new accounts until maintenance is complete. Thank you for your patience. User-generated content migration https://status.anthro.id/en/incident/717491 Wed, 03 Sep 2025 06:00:18 -0000 https://status.anthro.id/en/incident/717491#78f8c5d5ce5186701705cfd02fb98b49135b22fd7280abba55acb343cb2a7200 We are currently performing scheduled maintenance on S3 and DynamoDB. During this time, some dependent features such as email services may be affected. We recommend avoiding sensitive actions like creating new accounts until maintenance is complete. Thank you for your patience. User-generated content migration https://status.anthro.id/en/incident/717491 Wed, 03 Sep 2025 06:00:18 -0000 https://status.anthro.id/en/incident/717491#78f8c5d5ce5186701705cfd02fb98b49135b22fd7280abba55acb343cb2a7200 We are currently performing scheduled maintenance on S3 and DynamoDB. During this time, some dependent features such as email services may be affected. We recommend avoiding sensitive actions like creating new accounts until maintenance is complete. Thank you for your patience. User-generated content migration https://status.anthro.id/en/incident/717491 Wed, 03 Sep 2025 06:00:18 -0000 https://status.anthro.id/en/incident/717491#78f8c5d5ce5186701705cfd02fb98b49135b22fd7280abba55acb343cb2a7200 We are currently performing scheduled maintenance on S3 and DynamoDB. During this time, some dependent features such as email services may be affected. We recommend avoiding sensitive actions like creating new accounts until maintenance is complete. Thank you for your patience. User-generated content migration https://status.anthro.id/en/incident/717491 Wed, 03 Sep 2025 06:00:18 -0000 https://status.anthro.id/en/incident/717491#78f8c5d5ce5186701705cfd02fb98b49135b22fd7280abba55acb343cb2a7200 We are currently performing scheduled maintenance on S3 and DynamoDB. During this time, some dependent features such as email services may be affected. We recommend avoiding sensitive actions like creating new accounts until maintenance is complete. Thank you for your patience. User-generated content migration https://status.anthro.id/en/incident/717491 Wed, 03 Sep 2025 06:00:18 -0000 https://status.anthro.id/en/incident/717491#78f8c5d5ce5186701705cfd02fb98b49135b22fd7280abba55acb343cb2a7200 We are currently performing scheduled maintenance on S3 and DynamoDB. During this time, some dependent features such as email services may be affected. We recommend avoiding sensitive actions like creating new accounts until maintenance is complete. Thank you for your patience. User-generated content migration https://status.anthro.id/en/incident/717491 Wed, 03 Sep 2025 06:00:18 -0000 https://status.anthro.id/en/incident/717491#78f8c5d5ce5186701705cfd02fb98b49135b22fd7280abba55acb343cb2a7200 We are currently performing scheduled maintenance on S3 and DynamoDB. During this time, some dependent features such as email services may be affected. We recommend avoiding sensitive actions like creating new accounts until maintenance is complete. Thank you for your patience. User-generated content migration https://status.anthro.id/en/incident/717491 Wed, 03 Sep 2025 06:00:18 -0000 https://status.anthro.id/en/incident/717491#78f8c5d5ce5186701705cfd02fb98b49135b22fd7280abba55acb343cb2a7200 We are currently performing scheduled maintenance on S3 and DynamoDB. During this time, some dependent features such as email services may be affected. We recommend avoiding sensitive actions like creating new accounts until maintenance is complete. Thank you for your patience. User-generated content migration https://status.anthro.id/en/incident/717491 Wed, 03 Sep 2025 06:00:18 -0000 https://status.anthro.id/en/incident/717491#78f8c5d5ce5186701705cfd02fb98b49135b22fd7280abba55acb343cb2a7200 We are currently performing scheduled maintenance on S3 and DynamoDB. During this time, some dependent features such as email services may be affected. We recommend avoiding sensitive actions like creating new accounts until maintenance is complete. Thank you for your patience.